We make it easier to complain than post a bad review!

Resolve issues quickly, prevent negative reviews, keep your customers happy, and ensure they return.

How feedback works

We design, print, and deliver custom designed, premium QR badges for your business. No effort from you + no staff training. Customers scan to leave feedback, which is instantly sent to your specified contacts via email or SMS.

Awardee "The Cafe" QR Code
Custom Feedback Demo
Custom Feedback Demo

Better feedback with no effort from you

You control the type of feedback that’s shared on Google, protecting your reputation. Customers feel valued when you invite their feedback, building loyalty and providing valuable insights into their needs to enhance their experience.

No effort from you
Effortless setup - No staff training, no apps and nothing to learn.
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No effort from you
No effort means no setup, no staff training, no new systems, and no disruptions. Created by business owners who understand your needs, Awardee handles everything - from setup to design, printing, and delivery. Simply place your QR badges and start benefiting immediately.
Protect your reputation
Make it easier to complain to you than post a bad review.
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Protect your reputation
With one click, safeguard your reputation by addressing concerns privately and sharing only positive reviews publicly. You’ve invested in your business—don’t let a single interaction harm your hard-earned reputation.
More loyal customers
Build trust and loyalty by showing customers you care about them.
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More loyal customers
Providing customers with a direct, easy way to reach you shows you value their opinions, building trust and loyalty - often leading to a 35% increase in spending and more frequent purchases.
Better employees
Employees do their best when customers can contact management directly.
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Better employees
Employees perform at their best when they know someone’s watching. With Awardee, they understand that every customer has a direct line to management - keeping service standards high.
Happier customers
Awardee helps improve products and service, boosting customer satisfaction.
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Happier customers
Customer satisfaction depends on great products and service. Awardee helps you monitor and improve both, leading to happier customers who spend more and purchase more often.
Fix problems in private
Use Awardee to handle complaints privately, protecting your brand image.
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Fix problems in private
Handle customer complaints discreetly with Awardee, preserving your brand’s public image while resolving issues privately - where they belong.
Solve issues faster
Instant feedback helps resolve issues fast, boosting trust and satisfaction.
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Solve issues faster
Instant feedback lets you address customer concerns promptly—often before they leave. This quick response builds satisfaction and trust in your brand.
Quality control
Awardee enables instant feedback, ensuring consistent quality in products and services.
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Quality control
Maintaining quality control can be challenging. Awardee helps by allowing customers to provide instant feedback, ensuring your products and services consistently meet your high standards.
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Preview Awardee in 30 Seconds!

Get a fully functional account with your logo and branding - Ready to test.
No credit card, no obligation, no effort on your part.

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Customise feedback for your business

Tailor your feedback system to meet your unique needs.
Turn features on or off to create the perfect solution for your business.

Customize
Designed and set up. No effort for you!
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Customize
Designed and set up. No effort for you!
Our team will thoroughly explore your website and social media, gaining a comprehensive understanding of your business and brand to seamlessly setup your account.
Tomorrow, as you log into your account, you’ll first see a live walkthrough explaining how everything works. With 95% of the work already completed, you’re almost ready to start.
Tomorrow, as you log into your account, you’ll first see a live walkthrough explaining how everything works. With 95% of the work already completed, you’re almost ready to start.
Simply approve your designs, and our team will print and deliver your premium QR badges and stickers straight to your door, ready for use.
Review Protection
Stop customers posting negative Google reviews
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Review Protection
Stop customers posting negative Google reviews
With Awardee, you control the review process, directing 4- and 5-star feedback to Google and negative feedback to your team. Easily toggle this feature on or off with a click.
QR Code
The World’s fastest customer feedback.
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QR Code
The World’s fastest customer feedback.
Gathering feedback is easy with our QR badges and product stickers. Place them around your business or on products, and customers can instantly scan them to share their valuable input.
Setup
We design, print and deliver everything.
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Setup
We design, print and deliver everything.
We handle the design and printing of QR badges to match your brand seamlessly. Whether for cafes, hotels, or any business, these badges are crafted to engage customers and encourage feedback. With no effort required from you or your team, Awardee can be up and running in as little as five minutes.
Customise
Create custom feedback for all your needs.
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Customise
Create custom feedback for all your needs.
With Awardee, you can create custom feedback for any scenario. Want feedback on takeaway coffee and food at your café? Simply create a feedback type called “Products,” and our team will design artwork for your approval and print a roll of 1,000 stickers. The options are endless.
Instant Notification
Send feedback to your contacts via SMS or email
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Instant Notification
Send feedback to your contacts via SMS or email
You control who receives feedback alerts, when, and how. Email the manager, text HR, and provide the owner with login access for full oversight. Awardee’s feedback works the way you want.
Customers
Customers add photos to their feedback
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Customers
Customers add photos to their feedback
Allow customers to share photos of their concerns. Whether it’s a fly in their soup or a damaged product, photos help tell the story better.
Feedback
Customers can rate your products and services
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Feedback
Customers can rate your products and services
Customers can rate your employees, location, products, and services, giving you valuable insight into their opinions. Ratings also powers Review Protection, so only highly-rated feedback is directed to Google for a positive review.
Feedback
Turn on/off feedback you don’t need
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Feedback
Turn on/off feedback you don’t need
Easily enable or disable feedback types based on your needs. Don’t want location feedback? Just turn it off. The same goes for employees and products, allowing you to tailor Awardee to fit your business perfectly.
Admin
Manage feedback from your email or our portal
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Admin
Manage feedback from your email or our portal
Our centralised dashboard lets you manage every aspect of your feedback system from a single interface across all locations. Prefer email? Skip logging in—receive all feedback directly in your inbox, saving you time
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Improve your business with better feedback

Improve employee performance, resolve issues, and enhance products. Customise feedback to meet your needs.

Feedback
Location
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Location
Feedback on your location allows you to monitor everything, cleanliness, ambiance, bathroom upkeep, wait times, seating comfort and layout, noise levels, parking and accessibility, and safety and more. Every piece of feedback helps your business improve and ensures your high standards are consistently met.
Feedback
Employee
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Employee
Employee feedback helps you monitor service levels, tracking customer service quality, response times, professionalism, friendliness, knowledge, appearance, and communication skills. Each insight helps your team improve.
Feedback
Takeaway & Delivery
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Takeaway & Delivery
Get instant feedback on product quality and whether it meets customer expectations, ensuring your high standards are consistently upheld.
Feedback
Online Sales
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Online Sales
Place QR stickers on your products, allowing customers to provide instant feedback on quality, delivery, satisfaction, packaging, usability, and durability or report issues like damage or incorrect items. They can also ask questions or request support directly, enhancing their after-purchase experience.
Feedback
Rooms & Facilities
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Rooms & Facilities
Enable guests to give instant feedback on cleanliness, comfort, room amenities, temperature, noise levels, bathroom supplies, and Wi-Fi quality. They can also report issues, request extra items, or ask questions enhancing their stay with immediate support and convenience.
Feedback
Manufacturing
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Manufacturing
Add QR feedback to your product packaging, giving customers direct access to support. They can instantly share insights on product quality and satisfaction or get live help with assembly, product use, or specialized assistance only your team can provide—building brand loyalty and showing you care.
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Why customer feedback matters

See the statistics below to understand why customer feedback truly matters.

91%
of customers switch brands due to poor service without telling you.‍
83%
of customers stay loyal to brands that resolve their complaints.
40x
it takes 40 positive reviews to counter balance 1 negative review.
68%
of customers are willing to pay more for superior service.
74%
of customers forgive mistakes after receiving excellent service.
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Some of our happy customers

Proud to work with these businesses committed to enhancing their customer experience.