With better room guides and instant feedback linked to rooms, guests have less to complain about. Watch our founder share why customer complaints are valuable - and why business avoids them.
When guests arrive tired in a new city, minor issues or outdated room guides can quickly frustrate them, leading to negative reviews. Awardee’s user-friendly tools help guests resolve problems and get assistance with a simple click.
Awardee stops guests from quitting saving the average hotel over $35,376 per year in lost sales based on only saving 4% of your loyal guests.
Digital room guides and Awardee feedback save the average hotel 20% of their time answerering questions saving staff up to 307 hours/year.
Awardee is proven to stop up to 87% of negative Booking.com reviews by resolving guest issues early - so they don’t feel the need to complain twice.
You don't need to lift a finger! Our team handles everything - from setting up the backend and designing your feedback and self-help pages to printing and delivering custom QR badges.
See moreSetting up Awardee isn’t just about printing QR badges, it’s about creating a seamless, professional system that works perfectly for your business. And the best part? We do it all for you.
We don’t just hand you a bunch of badges and call it a day. We research your business, design everything to match your brand, and build a complete feedback and self-help ecosystem.
That means:
- Custom-designed QR badges & stickers that fit your brand perfectly.
- A professionally built self-help pages tailored to your business.
- All your social media & website links connected for easy access.
- Google review redirection set up, so you control who leaves public reviews.
- A feedback system linked directly to your team, ready to capture customer insights.
- No staff training required. No software to learn. Just a simple, done-for-you system.
All you have to do is place the QR badges where you want them, we handle everything else. No tech skills, no complicated setup, just a fully built, done-for-you system that’s ready from day one.
Feedback linked to each room allows your team to solve issues faster, keeping guests happier. Solve guests issues faster and easier.
See moreA great stay isn’t just about fluffy pillows and fast WiFi, it’s about making sure guests feel heard. When feedback is linked to each room, your team can solve issues instantly, keeping guests happy before they even think about leaving a bad review.
No more guessing. No more chasing down complaints after checkout. Just quick, private conversations that make problems disappear before they ruin someone’s stay. Happy guests. Better reviews. More return bookings. It’s that simple.
Digital room guides with videos, artlcles and links allows guests to solve their own problems. Reduce phone calls with self-help guides.
See moreNobody likes calling the front desk for WiFi passwords or TV instructions. With digital room guides, guests can find answers in seconds—whether it's how to adjust the air conditioning or order room service.
Videos, articles, and quick links mean guests solve their own problems without waiting on hold. Less frustration for them, fewer phone calls for your team, and a smoother, stress-free stay for everyone
Solving guests problems quickly means when it comes time to checkout they are more satisfied. Happier guests leave better Booking.com reviews.
See moreThe secret to great reviews? Fixing problems before checkout. When guests have a smooth stay, they leave happier, more satisfied, and way more likely to give you that high Booking.com rating.
By solving issues quickly, whether it’s a missing towel or a WiFi hiccup, you turn potential complaints into glowing reviews. And better reviews mean more bookings, more trust, and more repeat guests
Awardee saves staff time answering questions and phone calls allowing them to focus on other things. Save staff time and your business money.
See moreWhen staff aren’t constantly tied up answering the same questions or handling small issues, they can focus on what really matters—creating a great guest experience.
Awardee helps cut down on phone calls and interruptions, giving your team more time to be proactive, more energy to provide great service, and ultimately, saving your business money. A smoother workflow means happier employees, happier guests, and a more efficient operation.
Discover how quick and actionable feedback improves guest satisfaction, employee performance, and your overall ratings.
Plan billed monthly; 5+ additional locations receive up to a 20% discount.
Everything you need for the world’s best feedback and customer self-help pages.
Plan billed monthly; 5+ additional locations receive up to a 20% discount.
Everything you need for the world’s best feedback and customer self-help pages.
If you have many products that each need custom self-help pages and feedback.
Plan billed monthly; 5+ additional locations receive up to a 20% discount.
Just the basics, allowing you to give customers fast, modern feedback.
Everything you need for the world’s best feedback and customer self-help pages.
